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What to do with open defects after user story is accepted / "Done" ?

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Tech Tip : "The web server returned error: Accepted" occurs when using the "Mail" option

The error "The web server returned error: Accepted" occurs when right clicking an alert in the SOI console, selecting the "Mail" option to manually send the mail.   This can occur if the Email Server settings are missing in the Administration - CA Service Operations Insight UI Server...