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CA Tech Tip: (CA 11)    How to access tech docs attached to your case? 

CA Workload Automation Restart Option for z/OS Schedulers Tuesday Tip by Alisa Puckett, Sr. Support Engineer for  Aug 4, 2016     To access a tech doc that is attached to your case click on the SUMMARY tab while in your case.  After clicking on the SUMMARY tab scroll down...