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Discussion Post
Apache reverse proxy with CA USS

I have 2 servers in the same network. One server (server1) has installed CA Unified Self Service and CA Service Catalog and in the other one (server2) has the Apache Reverse proxy configured. The CA USS and CA SC are configured in port1 and port2 ports respectly. The whole idea is to navigate...


Discussion Post
Modify Field "Comments" in Unified Self Service (USS)

Good morning Community, In a client, the Unified Self Service (USS) tool is installed and integrated with the Service Catalog (SC), Process Automation (PAM) and Service Desk Manager (SDM) applications to generate different types of requests to be managed by resolution groups. Said applications...

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Blog Entry
Meet CA Support Engineer for Service Management: Alexandre Almeida

Meet Alexandre Almeida - he is a Senior Support Engineer and an active member in the CA Service Management Community. Alexandre supports #itassetmanager and has been with CA since 2009 and works with our team at Ditton Park, just outside London. " Since I joined CA, support has...


Blog Entry
Meet CA Support Engineer for Service Operations Insight: Brahma Addepalli

Meet Brahma Addepalli, Principal Support Engineer in Hyderabad India. Brahma joined CA in 2004 as a Support engineer, then promoted as a Senior Support Engineer, then promoted to his latest role as Principal Support Engineer in 2009. Today, he supports #serviceoperationsinsight(soi) and...