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Discussion Post
Modify Field "Comments" in Unified Self Service (USS)

Good morning Community, In a client, the Unified Self Service (USS) tool is installed and integrated with the Service Catalog (SC), Process Automation (PAM) and Service Desk Manager (SDM) applications to generate different types of requests to be managed by resolution groups

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Discussion Post
Apache reverse proxy with CA USS

One server (server1) has installed CA Unified Self Service and CA Service Catalog and in the other one (server2) has the Apache Reverse proxy configured


Blog Entry
Meet CA Support Engineer for Service Management: Alexandre Almeida

Meet Alexandre Almeida - he is a Senior Support Engineer and an active member in the CA Service Management Community...Knowledge articles are another great resource for #self-service support


Blog Entry
Meet CA Support Engineer for Service Operations Insight: Brahma Addepalli

Brahma has an MBA in Information Technology and has enjoyed watching IT evolve over the years with new support tools and process improvements, including community support and #knowledgedocuments for #self-service support