Search

1 to 5 of 5
Sort by

Discussion Reply
RE: Report on ticket transfers - multi-tenant - UUID/userid is not in logs

Does anyone have any experience with this? -- "No matter where you go, there you are." - TAoBB:AtED --



Discussion Post
Report on ticket transfers - multi-tenant - UUID/userid is not in logs

This affects multiple releases. This customer is on 14.1. I am hoping some of the MSP customers have already resolved this. I need to report on transfers of tickets (assignee and group) from a sub-tenant to the service provider tenant. Of particular importance is the first transfer time. We...



Discussion Post
Service Catalog Users using multi-tenancy

CA Service Catalog Users using the multi-tenancy (and/or login credentials): #multi-tenancy #ldap Let's share tips and tricks on how to use successfully from initial set-up through to ongoing use What worked well: What didn't work well: Are you successfully using What improvements would you like...