Entitled customers can chat through their Sev 3 & 4 support questions without ever picking up a phone. Just navigate to open a support ticket as usual, select your product and click "Chat" instead of entering any information. Boom - live support. CA UIM Chat Support Hours: 3am - 6pm US Eastern ca.com/chat
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This just in from our analytics team: Customers who initiate support tickets with #chat #casupport solve their issues 54% FASTER than those who start with opening a ticket at support.ca.com...Try CA Chat Support for CA Client Automation ca.com/chat
Focus Search - Solve Client Automation issues faster with CA Chat Support