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Discussion Post
CA UIM Chat Support Available 

Entitled customers can chat through their Sev 3 & 4 support questions without ever picking up a phone. Just navigate to open a support ticket as usual, select your product and click "Chat" instead of entering any information. Boom - live support. CA UIM Chat Support Hours: 3am - 6pm US Eastern

Discussion Post
Solve Client Automation issues faster with CA Chat Support

This just in from our analytics team: Customers who initiate support tickets with #chat #casupport solve their issues 54% FASTER than those who start with opening a ticket at CA Chat Support for CA Client Automation