Upgrade Standalone Orchestrator from 4.3.05 to 4.4 failing - signer information does not match signer information of other classes in the same package

[Armin Lengauer]

Hi, 

the upgrade installation succeeds but the CA Process Automation Orchestrator Service stops after some time. 

In the log I see the exception that the classes signer does not match the signer information. Does anyone have a hint what could have gone wrong ?

2024-03-05 18:53:20,396 ERROR [org.jboss.msc.service.fail] (MSC service thread 1-3) MSC000001: Failed to start service jboss.deployment.unit."c2oear-snapshot.ear".WeldStartService: org.jboss.msc.service.StartException in service jboss.deployment.unit."c2oear-snapshot.ear".WeldStartService: Failed to start service
    at org.jboss.msc.service.ServiceControllerImpl$StartTask.execute(ServiceControllerImpl.java:1731)
    at org.jboss.msc.service.ServiceControllerImpl$ControllerTask.run(ServiceControllerImpl.java:1559)
    at org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35)
    at org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1990)
    at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1486)
    at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1363)
    at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.SecurityException: class "com.optinuity.c2o.util.ExportUtil$UpdateExportProgress"'s signer information does not match signer information of other classes in the same package

regards, 

Armin

[Venkata Rama Sarma Gunturu]

Hi Armin,

Please come to the latest patch on 04.3.05 (CP08) before upgrading to 4.4 as direct upgrade from 04.3.05 to 04.4 is not supported

(04.3.05 should be on minimum CP06 patch to upgrade to 04.4 as per my knowledge).

You can download the CP08 patch from 

https://support.broadcom.com/web/ecx/solutiondetails?aparNo=99111714&os=WINDOWS-ALL

Thanks,

Ram Sharma