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 Unable to update my community notifications email

Jonathan L's profile image
Jonathan L posted Jan 17, 2025 04:08 PM

Hi, 

I can’t update my default notification email address (Profile > My Account > Email Preferences, "Change" link next to my email address) as my password is refused ("Incorrect password") : 

 

I can login with this password so this is not a wrong password issue. Maybe this is related to recent changes regarding Broadcom SSO?

Technical support sent me here (see case #3602582).

Thanks.

Jason McClellan's profile image
Community Manager Jason McClellan

@jonathan L  I have an active ticket with the vendor to fix this issue.  Stay tuned.   @jason mcclellan platform admin

Jonathan L's profile image
Jonathan L
Jason McClellan's profile image
Community Manager Jason McClellan

We are working with the vendor on this bug to get rolled off our current instance.   I am waiting for the release date to announce.  Thx  Jason

Jonathan L's profile image
Jonathan L

Any update regarding this issue?

Jason McClellan's profile image
Community Manager Jason McClellan

@Jonthan L    Not yet - we met on Wednesday and the patch has not been assigned a sprint to deploy.   We are still working towards a Q1 fix.  Thx