Hello, sorry for the late response. The screenshots answer your questions. If you were were concerned that maybe something is wrong with your PAM instance, I can confirm that what you see, and what is shown in the screenshots, is what is expected. Approve, Deny, Acknowledge, and Decline are actions that a PAM user takes who is configured as an approver for selected requests. Delete and View are actions that a PAM administrator can perform irrespective of approval status.