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 Support? What are my options?

MLowry's profile image
MLowry posted Jun 19, 2024 10:16 AM

My users are getting a "Whoops! We hit a snag." screen when viewing User Stories.  Who can I call?  Is there paid for support?  My team is down right now.  

Cali McClung's profile image
Broadcom Employee Cali McClung

Hi @MLowry, did you get help yet?  If not, what company do you work for so we can help you get support.  

In general, someone at your company (or yourself) should register (first time) and login to the Broadcom Support Site to open a support case.

Nate Bever's profile image
Broadcom Employee Nate Bever

MLowry,

The team has found the issue and a solution is currently being verified.  We expect the issue to be resolved today.

Thank you,
-Nate
Rally Product Management