Hi
We are getting subjected messages populated in our JWP log constantly whenever there is a SENDMAIL or CALL action performed.
20241115/141201.449 - 8172 U00050005 Error when establishing SMTP connection: 'STARTTLS requested by server but client is set to PLAIN' (SMTP server: 'casarray1.bdx.com')
20241115/141201.465 - 8172 U00045014 Exception 'com.automic.mail.MailException: "null"' at 'com.automic.mail.MailClient.sendMail():168'.
20241115/141201.465 - 8172 U00050008 SMTP server rejected all recipients.
We want to have the mails triggered from our Automic system through unencrypted format through client Protocol "PLAIN" and port 25 without having these messages populated in our JWP logs.
We are able to send mails now via Automic system through SMTP server but these messages don't go away.
If we enable SMTP_PROTOCOL as STARTTLS , we do need update SMTP certificate in the UC_SYSTEM_SETTINGS but SMTP team doesn't seem to be aware of. the server certificate for SMTP.
Is there any workaround where we can send mails via default SMTP PROTOCOL and PORT in Automic V24 system.
Regards
Sid