Symantec Access Management

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 SiteMinder: Is ID Token revoked when User disabled?

MARUBUN SUPPORT's profile image
MARUBUN SUPPORT posted Jul 24, 2025 04:05 AM

Hello Team,

SiteMinder: 12.8.08

Please let me confirm the following point which I could not find in BROADCOM documents.

When an user is disabled in Admin UI, is the ID Token corresponded to the user revoked?

Regards,
MARUBUN

Sung Hoon Kim's profile image
Broadcom Employee Sung Hoon Kim

Hi,

When the user is disabled in SiteMinder then when you try to generate SMSESSION using the ID Token you will fail.

However, if there is a password policy to re-enable the user after x minutes later, you will get SMSESSION successfully because then SiteMinder will reset the account status when ID Token is submit.

Thanks

Kim