Hi Team,
Please tell me how to resolve this error.
- Error details -
Product
CA Single Sign-On Policy Server 12.8 SP5
Server B
Policy Store
OS：Red Hat Enterprise Linux Server 7.4
Product：openldap-2.4.44
As part of the system migration, Server B was configured to replicate
with an OpenLDAP server that did not have entries for Siteminder (CA Single Sign-On).
At that time, some of the Siteminder (CA Single Sign-On) entries disappeared,
and when we restarted the Policy Server service,
an error was output in smps.log,
and when we tried to log in to the Siteminder (CA Single Sign-On) administration screen,
we received the message "Error: Unable to process logins. Please contact your administrators."
and were unable to log in.
<smps.log>
[SmObjProvider.cpp:188][ERROR][sm-Server-03090] Policy store failed operation 'Save' for object type 'PropertyCollection' . LDAP Error creating new PropertyCollection object
[SmAdapterStore.cpp:275][CSmAdapterStore::FindPropertyCollection][ERROR][sm-xadobj-00110] Create failed. (HostTemplates, Unknown Failure)
[SmObjProvider.cpp:188][ERROR][sm-Server-03090] Policy store failed operation 'Save' for object type 'PropertyCollection' . LDAP Error creating new PropertyCollection object
[SmAdapterStore.cpp:275][CSmAdapterStore::FindPropertyCollection][ERROR][sm-xadobj-00110] Create failed. (AgentTemplates, Unknown Failure)
[SmObjProvider.cpp:188][ERROR][sm-Server-03090] Policy store failed operation 'Save' for object type 'PropertyCollection' . LDAP Error creating new PropertyCollection object
[SmAdapterStore.cpp:275][CSmAdapterStore::FindPropertyCollection][ERROR][sm-xadobj-00110] Create failed. (AgentTemplates, Unknown Failure)
[SmObjProvider.cpp:188][ERROR][sm-Server-03090] Policy store failed operation 'Save' for object type 'PropertyCollection' . LDAP Error creating new PropertyCollection object
[SmAdapterStore.cpp:275][CSmAdapterStore::FindPropertyCollection][ERROR][sm-xadobj-00110] Create failed. (HostTemplates, Unknown Failure)
[Database.cpp:483][InitSmStore][FATAL][sm-xpsxps-03570] SiteMinder interface initialization failed.
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Thanks,