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 Incorrect password alert when monitoring network drive using CDM

Mohamad Sukry Ilias's profile image
Mohamad Sukry Ilias posted Nov 27, 2024 11:22 PM

I saw different alert message sometimes regarding the incorrect password

The following are the alert message:

Network connection error; \xxx\xxx\xxx\DriveX The specified network password is not correct.

Network connection error; \xxx\xxx\xxx\DriveX The user name or password is incorrect

The alerts will usually clear after 1 interval (Default 15 mins). Following is the clear message

Network connection clear - \xxx\xxx\xxx\DriveX ok

We've have already updated the username and password before but occasionally the alerts are still being triggered, but it will always auto clear. We just want to find out what are the possibility that causes this incorrect user/password alert from triggering. 

For your advice. Thank you.