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 FTP user authentication problem while running FTP job

RAMESH INAGANTI's profile image
RAMESH INAGANTI posted Aug 08, 2025 09:28 AM

Hi everyone,

I have two agents, agent1 is FTP client and agent2 is ftp server.

FTP user defined in autosys_secure command.

On agent2(ftp server), i have enabled the below parameter and created FTP user (same user defined in autosys_Secure) using ftpusers.bat

security.level=on

 D:\Program Files\CA\WorkloadAutomationAE\SystemAgent\WA_AGENT>ftpusrcfg.bat -l
1:svcsch8XXXXXX,XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

in security file (allowed all)

x a * * +

I have done above steps based broadcom documents. still i am getting the below error. if anyone knows the solution, please let me know.

Attempting to connect to server1:21
Connection established to server1:21
USER svcsch8xxxxxxxx
331 Password required for svcsch8XXXXXX
PASS (hidden)
530 Login incorrect.

RAMESH INAGANTI's profile image
RAMESH INAGANTI

Hi Everyone,

I have troubleshooted myself and job went to success.

Agent1 act as FTP client

navigate to D:\Program Files\CA\WorkloadAutomationAE\SystemAgent\WA_AGENT and edit agentparm.txt file

plugins.start_internal_6=ftp

ftp.noserver=true

Restart agent

Agent2 act as FTP server.

Navigate to D:\Program Files\CA\WorkloadAutomationAE\SystemAgent\WA_AGENT and Edit agentparm.txt file

plugins.start_internal_6=ftp

ftp.noserver=false
ftp.serverport=21

run the command on FTP server

"D:\Program Files\CA\WorkloadAutomationAE\SystemAgent\WA_AGENT\ftpusrcfg.bat" -a "domin\user1" "password"

Restart the FTP server agent2

Define user1 at autosys_secure and enter user is user1 and domain is "project domain" and enter password.

Finally run the job.