Endpoint Protection

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 Events dump files for logs are not getting created

Splunk GDI's profile image
Splunk GDI posted Jul 31, 2025 08:58 AM

Hi team I have setup an on-prem version of Symantec Endpoint Protection v 14.3 RU 10, I have following setup for External logging on the Manager

 

Additionally I have enabled all the logs for Server and clients both 

I already have the around 30 Audit events, but the dump folder is not getting created for some reason at this location 

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\dump as you can see in the screenshot the dumps folder is missing.

Can anyone please guide me on this, am I missing something here in configuration. I have followed this doc - Exporting log data to a text file for reference.

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Exporting log data to a text file
When you export data from the logs to a text file, by default the files are placed in a folder. By default, that folder path is C:\Program Files (x86)\Symantec\ Symantec Endpoint Protection Manager \data\dump. Entries are placed in a .tmp file until the records are transferred to the text file.
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Thanks.