Events dump files for logs are not getting created

[Splunk GDI]

Hi team I have setup an on-prem version of Symantec Endpoint Protection v 14.3 RU 10, I have following setup for External logging on the Manager

 

Additionally I have enabled all the logs for Server and clients both 

I already have the around 30 Audit events, but the dump folder is not getting created for some reason at this location 

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\dump as you can see in the screenshot the dumps folder is missing.

Can anyone please guide me on this, am I missing something here in configuration. I have followed this doc - Exporting log data to a text file for reference.

Broadcom		remove preview
Exporting log data to a text file When you export data from the logs to a text file, by default the files are placed in a folder. By default, that folder path is C:\Program Files (x86)\Symantec\ Symantec Endpoint Protection Manager \data\dump. Entries are placed in a .tmp file until the records are transferred to the text file. View this on Broadcom >

 

Thanks.

[Russ_V]

Splunk GDI,

Thanks for using the Broadcom Community!

To better assist you with this kindly open a case with Broadcom Support and we'll investigate this further. 

Thanks,

Russ_V