Dx UIM url_probe.

[Willy RUKEMA]

I would like to know how url_probe acts or works on these urls which redirects itself, for example am trying to access a given site( i.e(i use xxxx for security purpose): like: xxxx.com but after pasting to chrome i get (xxxx. /Pages/default.aspx) meaning it redirect to xxxx./pages/default.aspx

N.B: so when i try to monitor this orginal site(xxxx.com) using url_probe i get this error( error - unknow error 247.) and even if i try to use that redirected url(xxxx. /Pages/default.aspx)

I would like to understand why this occurs and how may i mitigate this. As other sites works and are monitored well but this causes issue.

thank you very much as i wait for your feedback
Have a great day.




So firstly i had version 4.43 of URL probe and i upgraded to 4.56 and i still encournted the issue. That why i downgraded to 4.23.
All other urls works but the only i tried to specify is the one failing.

other information this sites am monitoring redirects.
So can't be the issue of the server side policies?
When i try to access the url through chrome i can access it or reach to page for first time.
When i continue accessing and refreshing the site i get access denied.( this is google chrome)

Previous i tried to configure some keys(additional headers,user agents and etc) through raw configure of the probe and i was able to achieve the test but the error occured again so what causes url_prbe unkown error 247 and in meantime i can also see 474 when i try to use another server.

[Stephen Danseglio]

Hi Willy,

As of url_response probe 4.56, the probe uses curl version 8.9.1.

 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/monitoring/systems-and-service-response/url-response-url-endpoint-response-monitoring/url-response-troubleshooting.html

 

How does the url_response probe work?

If you need or want to dig deeper into the unknown error 247, set the url_response probe loglevel to 5 and logsize to 200000, then please reproduce the issue and open a support case and attach the log files and the url_response.cfg file.

Best Regards,
Steve

[Willy RUKEMA]

Hello again @stephen Danseglio

So firstly i had version 4.43 of URL probe and i upgraded to 4.56 and i still encournted the issue. That why i downgraded to 4.23.
All other urls works but the only i tried to specify is the one failing.

other information this sites am monitoring redirects.
So can't be the issue of the server side policies?
When i try to access the url through chrome i can access it or reach to page for first time.
When i continue accessing and refreshing the site i get access denied.( this is google chrome)

Previous i tried to configure some keys through raw configure of the probe and i was able to achieve the test but the error