Rally Software

 View Only

 Down, Unable to view or create defects. How to fix?

MLowry's profile image
MLowry posted Jun 18, 2025 04:12 PM

In Rally I'm unable to view or create defects.  I get the Whoops! error page.  Once that page comes up, I can't get anything to work.  Anyone experience this before?  Any idea/answers?

Nate Bever's profile image
Broadcom Employee Nate Bever

Hello MLowry,

We have recently released some workaround Defects (Defects to Features), and it sounds like you're experiencing a bug with the software that we are not seeing on other subscriptions.  I would highly suggest you open a support case with us right away so that we can gather necessary information to figure out what is going on and get you back to a working state.

Let me know if you need any assistance.
-Nate
Rally Product Management