CA Service Catalog Cancel Submit Event

[Scott Stineman]

Hello: Could someone tell if the following action is possible.  For the onSubmit event of a form, it runs a function that does some last minute validations.  The form then opens a request in CA Service Desk Manager.  Is it possible to stop the submit action so that the request is not created if certain conditions are met?  I thought by adding "return false;" would trigger the cancel, however, that was not the case.  I also tried putting in a try / throw / catch, with the catch containing "result false;" and that too did not work.

The way I'm calling the function in the OnSubmit event field is ca_fd.js.FunctionName();

Any assistance/guidance would be greatly appreciated.  Thank You.  Scott

[Satya Kiran Jasti]

Hi Scott,

Yes, it is possible and your understanding of OnSubmit function is also right. returning any value other than true should stop the request submission.

Ex:

{

     validate: function(){
     if(ca_fdGetTextFieldValue(ca_fd.formId,'empid').length < 4){

      alert("Employee ID must be greater than 4 characters");
       return false;
     }else{
       return true;
     }

}

OnSubmit: ca_fd.js.validate();

Regards,

Satya Kiran

[Scott Stineman]

Sitya: That worked.  I had forgot to add the function to the onSubmit event.  Once I did, and did a test where the function returned false, it caused the submit to be cancelled.  It's exactly the behavior I was hoping for.  Thank You.