Hi everyone,
I'm currently trying to set up and test the new Automation AI feature in Automic Automation, but I'm running into a few errors when attempting to run a query. I was hoping someone here might be able to help or point me in the right direction.
I’m trying to send a query to Automation AI via the REST API, expecting it to return an AI-generated response. The idea is to integrate this into some of our internal automation workflows.
When i send the request i see this errors in the Automation AI log -
.a.ai.AutomationAiChatService No chatId provided, create a new one...
chatId 1497bf8a-8220-4bf7-9782-1e9a0f26201a
SpringAiRetryAutoConfiguration Retry error.
Retry count: 1
org.springframework.ai.retry.non transientexception 404 - detail:not found
and this error from the REST call -
"code": 45527,
"error": "Automation AI returned an error message: \"null\"."
"details": "404 - {\"detail\":\"Not Found\"}: uri=/api/v1/chat"
The route i'm using is https://automic-engine:8088/ae/api/v1/1/ai
i followed the steps in this article https://docs.automic.com/documentation/webhelp/english/ALL/components/DOCU/24.4.0/Automic%20Automation%20Guides/Content/Installation_Common/PreparationSteps/GenAI_Prepare_Manual.htm
and this one https://docs.automic.com/documentation/webhelp/english/ALL/components/DOCU/24.4.0/Automic%20Automation%20Guides/Content/Installation_Manual/GenAI_Install_Config_Manual.htm
anyone had successfully implemented Automation AI and can share waht need to be done differently?
and another related question, how can i enable the online help in on-prem environment? when i click the question mark icon i get the loading circle running forever.
Thank you,
Best Regards, Omer