Symantec Access Management

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 About Webagent reinstallation

MARUBUN SUPPORT's profile image
MARUBUN SUPPORT posted Feb 07, 2025 04:13 AM

Hi Team,

I have the question about Webagent.

[Products]
Webagent 12.52

[questions]
When I uninstall Webagent and reinstall it, the information from before the uninstallation is displayed when I reinstall it.
Please tell me how to delete all the information from before the uninstallation.

Best Regards,
Marubun Corporation

Rinat Matityahu's profile image
Broadcom Employee Rinat Matityahu

Hello

Please use this article as a reference - problem is most likely related to leftover Zero G Registry references still found by the installer.

https://knowledge.broadcom.com/external/article?articleId=49865

Regards

Rinat