Datacom

 View Only
  • 1.  Recommended Service lists

    Posted Dec 18, 2019 01:01 PM
    ​We used to be able to access a list for each of our products, including Datacom, for each Recommended Service level.  Our audit group would like recent months' lists.  Are they still available, and, if so, how do I find them on the Broadcom site?

    Thank you,
    Steve

    ------------------------------
    Steve Roy
    DBA - FedEx Logistics
    ------------------------------


  • 2.  RE: Recommended Service lists

    Broadcom Employee
    Posted Dec 18, 2019 01:36 PM
    Hi Steve,
    I hope you are doing well and happy holidays.
    Are you referring to the CA RS reports? If so, you can find those at 
    https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-mainframe-software/traditional-management/mainframe-common-maintenance-procedures/1-0/getting-started/ca-recommended-service-for-z-os/ca-rs-reports.html  
    To get there from https://casupport.broadcom.com/
    Pick "PRODUCT INFORMATION"
    Then scroll down to CA Mainframe Installation and Maintenance Tools > 
    Notice the available information and tools. 
    Pat


    ------------------------------
    Patricia O'Brien
    Principal Support Engineer  | MFD - CA Datacom product family
    ------------------------------



  • 3.  RE: Recommended Service lists

    Posted Dec 19, 2019 08:04 AM
    Thanks Pat.  Happy holidays (aka: Merry Christmas, from my perspective) to all of you.

    Followed your guidelines with success.  Moving on to my next steps :-)​


  • 4.  RE: Recommended Service lists

    Community Manager
    Posted Dec 18, 2019 04:05 PM
    Hi @steve.roy -- we've actually been posting them in the CA Mainframe Software Community as well: https://community.broadcom.com/mainframesoftware/communities/communityhomeblogs?CommunityKey=c581dd20-140f-4708-b335-eaacc07d6802

    @Justin Francis -- have you posted one recently?​​

    ------------------------------
    Lenn Thompson
    Community Manager, Mainframe Division
    Broadcom Inc.
    lenn.thompson@broadcom.com
    ------------------------------