I wanted to add that under the Agent Settings tab on the site server Management Agent, the Notification Server information is correct., and it is showing that it is connected to the Notification Server.
We have several site servers with the Task and Package services installed. A couple of them are showing as being Not Registered on the Task Status tab. A couple more are pointing back to the Notification Server as the Task Server. I have triple-checked ...
Incident Management allows tickets to be placed on hold, delaying SLA calculations. As a part of that ...