How to insert_object cr_wf in spl code

[Petr Procházka]

Hello,
we are trying to insert CR_WF if some category ticket is created and had no parent tiket but we are unable to do this with insert_object spel api method. It gots no error which could be specified in std.log but keeps time-outs which is super anoying to debug.

We have a following code:
uuid who;
object newObject;
send_wait(0, top_object(), "call_attr", "cnt", "current_user_id");
who=msg[0];
send_wait(0, top_object(), "call_attr", "api", "insert_object", who, 'cr_wf', NULL, 0, "object_type", 'cr', "cr", persistent_id, "sequence", 20, "task", "APP", "wf_template", 400060);

Do you anybody please know if CR_WF object can be created via this api method? because CA 17x have some issues with add_workflow and delete_workflow for CR_WF factory.

Thank you very much in advance for any hint.

Best regards,
Petr P.

[Giedrius Bekintis]

This method should allow you to insert any object. As I understand you are using trigger to insert this task. I had some troubles with this method when I was using POST_VALIDATE and PRE_VALIDATE triggers. Please try to use POST_CI trigger, in this case you will need to pass persistent_id from trigger, since context object will be not available in script context.

[Petr Procházka]

Hello,
Thank you for your suggest. But after long debugging, it was caused by collision of multiple others spell tasks but with object crwf.
I was creating object from CR object, but we have some validation assigne spells on insert event for cr_wf object and it was caused theese loong timeouts.
So I have to do a propper filtration on .mod level, and call .spel api methods only when neccessary and it works well now.

Thank you again for you time.

Best regards

[Kyle R]

Thanks for the technical update on this issue, Petr.

SPL code can look "easy" at some levels but can be "hard" in practice because of interactions like this.


Thanks, Kyle_R.