DX Infrastructure Manager

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Upgrade to the Latest Version of DX Infrastructure Manager.

  • 1.  Upgrade to the Latest Version of DX Infrastructure Manager.

    Posted 06-26-2019 12:25 PM
    Edited by Prakriti Kumar 07-29-2019 04:19 PM

    The AIOps segment is continuously working to improve our software to best meet the needs of our customers. We regularly update our solutions to improve performance, add new features and address customer issues.

    Make sure you're on the latest release of DX Infrastructure Manager to get all the benefits of this leading monitoring solution. Below you'll find a wide variety of resources on our latest release, DX Infrastructure Manager 9.1. 


    WHY UPGRADE

    • GA Announcement – General availability announcement of DX Infrastructure Manager 9.1. 
    • Why Adopt CA UIM Release 9 Service Pack 1 (CA UIM 9.1) & How to Upgrade Today – Product Manager Ashish Aggarwal walks through CA UIM 9.1 (now known as DX Infrastructure Manager 9.1) in this BrightTALK webinar.
    • 7 Reasons To Upgrade to DX Infrastructure Manager 9.1 Learn about the seven key new features in DX Infrastructure Manager 9.1 in this eBook.
    • Comparison Chart – Compare the key features in this latest release to past releases.

    HOW TO UPGRADE:

    • Upgrade Process – Use this easy to follow step by step guide to upgrade to DX Infrastructure Manager 9.1.  
    • DX Infrastructure DocOps PageCheck out our DocOps page to get the most detailed information on how to upgrade. 

    GETTING STARTED

    Learn how to get started with the newest features in DX Infrastructure Manager 9.1



    If you have questions, please create a new post in the DX Infrastructure Manager community page. You can also contact Contact CA Support if you're having trouble upgrading. 

     

     

     

     



  • 2.  RE: Upgrade to the Latest Version of DX Infrastructure Manager.

    Posted 04-29-2020 04:31 PM
    Now I have UIM 8.5.1  with SQL server 2008 R2,

    Could I upgrade to  9.1 directly for free?
    do I need  to upgrade SQL server as well?
    Could I run UIM and UMP on  windows 2016 server?  it seems 8.51 support 2012R2 better?   How about 9.1?
    where I can find the compatible matrix for UIM 9.1 ?

    Thanks,


  • 3.  RE: Upgrade to the Latest Version of DX Infrastructure Manager.

    Posted 04-29-2020 04:41 PM
    The upgrade from 8.5.1 has to be to 9.0.2 for both UIM server and UMP.
    The oldest version of MS SQL supported is 2012 so yes it has to be upgraded.
    All the info is at the doc page:
    http://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2.html

    compatibility is under Installing

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    Support Engineer
    Broadcom
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  • 4.  RE: Upgrade to the Latest Version of DX Infrastructure Manager.

    Posted 04-30-2020 07:22 AM
    This is an old announcement.  You will want to upgrade to 20.1. instead.

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    Customer Success Architect
    Broadcom
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  • 5.  RE: Upgrade to the Latest Version of DX Infrastructure Manager.

    Posted 04-30-2020 08:36 AM
    Yes, and note that as per the 20.1 doc page upgrade is two step process, 8.51 > 9.0.2 > 20.1.

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    Support Engineer
    Broadcom
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  • 6.  RE: Upgrade to the Latest Version of DX Infrastructure Manager.

    Posted 14 days ago
    Hi there,

    One more question, after upgrading to 20.1, my license shows as a Perpetual.  what happened?  and one of my HUBs also shows Perpetual and can't modify the license. Please advsie.

    Thanks,


  • 7.  RE: Upgrade to the Latest Version of DX Infrastructure Manager.

    Posted 14 days ago
    the license model for all broadcom products has changed.
    for UIM as of 9.20 all licenses have no expiration date and no limits so the license never needs to be changed.

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    Gene Howard
    Principal Support Engineer
    Broadcom
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  • 8.  RE: Upgrade to the Latest Version of DX Infrastructure Manager.

    Posted 04-30-2020 09:49 AM
    Now we have 8.5.1 license, if we upgrade to 20.1. should we have extra cost for the upgrade?  so the license still valid for 20.1, right?


  • 9.  RE: Upgrade to the Latest Version of DX Infrastructure Manager.

    Posted 04-30-2020 09:59 AM
    no extra cost.
    best to have than conversation with Sales.
    However it is my understanding cost doesn't work that way, you are not 'buying' a product.
    There is a contract for a set period of time that includes one or more products, with the expectation that the products will be keep current.

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    Support Engineer
    Broadcom
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  • 10.  RE: Upgrade to the Latest Version of DX Infrastructure Manager.

    Posted 05-01-2020 04:19 PM
    About the SQL, now we use 2008 R2, If we go for 20.1 ,  we need to upgrade SQL to 2012  first?  Could 20.1 use 2008 R2?    what should upgrade first?   DB server ior UIM/UMP server?  Please advise. thanks.


  • 11.  RE: Upgrade to the Latest Version of DX Infrastructure Manager.

    Posted 05-02-2020 08:18 AM
    Would recommend upgrading to SQL 2014 first..  20.1 does not support SQL 2008.

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    Customer Success Architect
    Broadcom
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  • 12.  RE: Upgrade to the Latest Version of DX Infrastructure Manager.

    Posted 28 days ago
    I went to download page. there 4 kind of server pack as below. any different?  I think the ISO I need is CA UNIFIED INFRASTRUCTURE MANAGEMENT R9.0.2- WINDOWS INSTALLER INCLUDES UMP AND UNIFIED REPORTERDVD500000000001958.iso , right?

    After I upgrade to 9.02, I can skip 9.2.0 and go to 20.1 directly. right?

    Thanks,

    CA Unified Infrastructure Mgmt Network Advanced Pack - On Prem MULTI-PLATFORM
    0000
    CA Unified Infrastructure Mgmt Server and Application Pack - On Prem MULTI-PLATFORM
    0000
    CA Unified Infrastructure Mgmt Server Pack - On Prem MULTI-PLATFORM
    0000
    CA Unified Infrastructure Mgmt Service Response Time Adv Pack - On Prem MULTI-PLATFORM



  • 13.  RE: Upgrade to the Latest Version of DX Infrastructure Manager.

    Posted 28 days ago
    Click on any to see the files included, and you will note:
    they are the same
    and can be downloaded individually

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    Support Engineer
    Broadcom
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