no extra cost.
best to have than conversation with Sales.
However it is my understanding cost doesn't work that way, you are not 'buying' a product.
There is a contract for a set period of time that includes one or more products, with the expectation that the products will be keep current.
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Support Engineer
Broadcom
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Original Message:
Sent: 04-30-2020 09:49 AM
From: Eric Huang
Subject: Upgrade to the Latest Version of DX Infrastructure Manager.
Now we have 8.5.1 license, if we upgrade to 20.1. should we have extra cost for the upgrade? so the license still valid for 20.1, right?
Original Message:
Sent: 06-26-2019 12:25 PM
From: Prakriti Kumar
Subject: Upgrade to the Latest Version of DX Infrastructure Manager.
The AIOps segment is continuously working to improve our software to best meet the needs of our customers. We regularly update our solutions to improve performance, add new features and address customer issues.
Make sure you're on the latest release of DX Infrastructure Manager to get all the benefits of this leading monitoring solution. Below you'll find a wide variety of resources on our latest release, DX Infrastructure Manager 9.1.
WHY UPGRADE
- GA Announcement – General availability announcement of DX Infrastructure Manager 9.1.
- Why Adopt CA UIM Release 9 Service Pack 1 (CA UIM 9.1) & How to Upgrade Today – Product Manager Ashish Aggarwal walks through CA UIM 9.1 (now known as DX Infrastructure Manager 9.1) in this BrightTALK webinar.
- 7 Reasons To Upgrade to DX Infrastructure Manager 9.1 – Learn about the seven key new features in DX Infrastructure Manager 9.1 in this eBook.
- Comparison Chart – Compare the key features in this latest release to past releases.
HOW TO UPGRADE:
- Upgrade Process – Use this easy to follow step by step guide to upgrade to DX Infrastructure Manager 9.1.
- DX Infrastructure DocOps Page – Check out our DocOps page to get the most detailed information on how to upgrade.
GETTING STARTED
Learn how to get started with the newest features in DX Infrastructure Manager 9.1
If you have questions, please create a new post in the DX Infrastructure Manager community page. You can also contact Contact CA Support if you're having trouble upgrading.