Risk Engine Post Eval Denied transaction ErrorMessage

[sowmya.gadang]

Hello CA Communites,
We are getting a Risk Engine Post Eval Denied Transaction Error message after the User is authenticated and getting a Status of authenticated (0).
Happening in:
THE CHROME - Sporadic

OS: Windows 2012 R2
AA: 8.1.3 and 9.0.1
siteminder: 12.52. SP02 and 12.7.2
arcot adapter:8.1.3

Have you seen this before in any of your environments or at any client sites?

Thank you,

Sowmya

[Sarvesh Kumar]

Please check $ARCOT_HOME/logs/adaptorshim.log file on the policy server. This log file might give you information about the issue.

Most common scenario for this kind of error is when your $ARCOT_HOME/conf/adaptorshim.ini file has

Configured AFM Landing URL and Auth Url in the token.

 

------------------  Reference entry in for this error in adaptorshim.log file -------------------

Configured AFM Landing URL https://abc.com:443/arcotafm/master.jsp?profile=testprofile1 does not match auth url in token: https://xyz.com:443/arcotafm/master.jsp?profile=testprofile1

 

Possible solution:

check SM policy server is returning same name or ip for the Web server that is hosting  "arcotafm.war"  web application.

also, check you haven't provided etc/host file for web server entry differently than expected.