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Check group membership in spel code

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  • 1.  Check group membership in spel code

    Posted 12-19-2017 11:45 PM

    Group assignment for a ticket needs to be done based on the group to which the log agent belongs.

    How to check the group membership in a spel code?



  • 2.  Re: Check group membership in spel code

    Posted 12-20-2017 08:30 AM

    Hi Chirag,

    Custom spelcode is out of the scope of support, BUT, I wanted to share some links with you that might help you out here:

    Where can I find Spel functions documentation? 

    SPEL API: Overview 

    SPEL API: Lessons 

    There may be folks out here who have gotten something like this to work, and they may be willing to share their info with you!

    Can anyone help Chirag out here?

    Thanks,

    Jon I.



  • 3.  Re: Check group membership in spel code
    Best Answer

    Posted 12-20-2017 09:42 AM

    Just created the following techdoc get_group_list  



  • 4.  Re: Check group membership in spel code

    Posted 12-20-2017 10:02 AM

    Nice Gutis !

    @chiragmunje  - that should help you



  • 5.  Re: Check group membership in spel code

    Broadcom Employee
    Posted 12-22-2017 01:14 PM

    Chirag......

     

    Did the document Giedrius create (get_group_list ) help you?

     

    If so, please mark that answer as correct!