CA Service Management

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  • 1.  Using Dual List object

    Posted Feb 08, 2016 11:16 AM

    Hi guys
    I use a DualList object to let the users picking ítems from a SWs list previously created in SDM. Then was created a DataObject (/Administration/Report builder/Data Object), defined fields and conditions, etc. This object was created with ID ‘fada75301ce114b9ce40b152ae05ffe3-750c1454937775614’

    Ok. By Catalog forms side i’m using a DualList object and configure “ReportId” linked to ‘fada75301ce114b9ce40b152ae05ffe3-750c1454937775614’, but the issue is that the object don’t shows results.

    Could you provide me a documentation o guidance about how to configure DualList objects?
    Best regards



  • 2.  Re: Using Dual List object
    Best Answer

    Posted Feb 08, 2016 01:19 PM

    Hi!

     

    Can you ensure your data object query returns two columns? Select fields and dual lists require a value (first column returned from the data object query) and a label (second column returned from the query which is the string displayed in the field) for the options.

     

    Thanks,
    Jason



  • 3.  Re: Using Dual List object

    Posted Feb 09, 2016 12:44 PM

    Yes!!!! Thank you Jason_Wolfe



  • 4.  Re: Using Dual List object

    Posted Feb 09, 2016 12:47 PM

    No problem, glad to help!