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Global Community Sandbox

  • 1.  Global Community Sandbox

    Posted Jun 03, 2019 01:50 PM
    Edited by Jason McClellan Mar 01, 2022 07:46 PM
    Hello Everyone,

         I am starting this thread for the Community Sandbox.  I will be updating the thread tonight to include the guidelines and the process for getting access.

         For all sandbox correspondence (including requests, issues, etc)  please use: 4tmlt4@gmail.com
    *Please note that by emailing to this link your email will not be received or viewed by Broadcom. The provisioning of the Sandbox is done by Broadcom community members that are not Broadcom employees. Any requests to view or delete personal data should be directed to the community member managing the Sandbox.


    A few comments:

    1. I do not work for Broadcom, so please do not contact me directly for support of your production Clarity instance.  They have an awesome support team, so please open a ticket and they will be glad to assist you.
    2. If you require a dedicated sandbox, please contact your sales rep.  I do not provision dedicated sandboxes
    3. Keep your email address current in the sandbox.  If you cannot be contacted by me I might have to suspend your account to get your attention  :)
    4. The sandboxes have been upgraded to version 15.7.0

    May 11, 2020 Update - I have requested an update to the sandboxes, however due to the current SaaS migrations there will be no upgrades in the foreseeable future.  There are also additional changes that will be occurring in a couple of months.  As I receive information it is allowable to be passed on, I will provide an update.

    Mike

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    Mike Thibault
    Community Sandbox Admin
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  • 2.  RE: Global Community Sandbox

    Posted Jun 03, 2019 02:08 PM
    You certainly don't waste any time.
    When might the next upgrade be and to which version would it be?


  • 3.  RE: Global Community Sandbox

    Posted Jun 03, 2019 02:28 PM
    Most likely after the next release of Clarity, and it will be the most current release.  I am in the middle of setting up the support accounts again and making sure I understand the process to the getting the  upgrades scheduled and completed. 

    I found my support account is gone and I needed to set it up again.

    It will most likely be a complete new install as the Sandbox with Admin access has a lot of "leftovers" from where some users have not been cleaning up after themselves.  I go in monthly and do some cleanup and try to keep it manageable.

    Mike

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    Manager, PPM Strategy and Support
    TD Bank Group
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  • 4.  RE: Global Community Sandbox

    Posted Jun 03, 2019 02:28 PM
    The next upgrade will probably be after the next release of Clarity and it will be to the latest version. 

    I am in the process of fixing my support account as it seems to have disappeared and it is required for the upgrade.

    Due to the condition of the Sandbox with Admin access, it will most likely be a pristine install to get rid of all the clutter that the users have forgotten to remove once they were done with their activities. I try to do some cleaning on a monthly basis but would like to get the system back to a known state.

    Advance notice of the upgrade will given once I have everything arranged.

    Mike 


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    Manager, PPM Strategy and Support
    TD Bank Group
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  • 5.  RE: Global Community Sandbox

    Posted Jun 03, 2019 02:34 PM
    This is my third attempt at answering Marti.  if this gets posted I'll post the entire reply again.

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    Manager, PPM Strategy and Support
    TD Bank Group
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  • 6.  RE: Global Community Sandbox

     
    Posted Jun 03, 2019 02:39 PM
    IT has everything going through manual moderation until mid-week. Once that's turned off, you should be able to see your posts more quickly:)

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    Chris Hackett
    Community Manager, Broadcom Enterprise Software Division
    Broadcom Inc.
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