Has anyone successfully used PC webservice to "RETIRE" a device life cycle state? per https://docops.ca.com

[thomas.w.burgett]

On page Update the Device Life Cycle State - CA Performance Management - 3.0 - CA Technologies Documentation 

It shows an example of the URL syntax to make a "PUT" call to the devices/webservice.   I used "get id names" as it recommends, and the only value showing is  "deviceItemId",  so when I build my curl statement as follows.

GET ID NAMES : returns

<idNames>

<idName value="deviceItemId"/>

</idNames>

so my PUT call to the webservice uses the idName value, and the ID for the model to RETIRE.

curl --verbose --insecure -u "user:Password" -X PUT "https://ecpm.mydomain.com:8181/pc/center/webservice/devices/deviceitemId/1504620/lifeCycleState/RETIRED"

 

I get the following response   HTTP/1.1 500 Server Error.

 

* About to connect() to ecpm.cso.nasa.gov port 8181 (#0)
* Trying 1xx.1xx.1xx.x... connected
* Connected to ecpm.mydomain.com (1xx.1xx.xx.1xx) port 8181 (#0)
* Initializing NSS with certpath: sql:/etc/pki/nssdb
* warning: ignoring value of ssl.verifyhost
* skipping SSL peer certificate verification
* SSL connection using TLS_RSA_WITH_AES_256_CBC_SHA256
* Server certificate:
* subject: CN=ecpm.mydomain.com,OU=Services,OU=MYCOMPANY,O=irrelevant,C=US
* start date: Jun 07 13:10:30 2017 GMT
* expire date: Jun 07 13:40:30 2020 GMT
* common name: ecpm.mydomain.com
* issuer: ******************************************************
* Server auth using Basic with user 'user'
> PUT /pc/center/webservice/devices/deviceItemId/1504620/lifeCycleState/RETIRED HTTP/1.1
> Authorization: Basic YWRtaW46SGFua0Bhcm9uMQ==
> User-Agent: curl/7.19.7 (x86_64-redhat-linux-gnu) libcurl/7.19.7 NSS/3.27.1 zlib/1.2.3 libidn/1.18 libssh2/1.4.2
> Host: ecpm.mydomain.com:8181
> Accept: */*
>
< HTTP/1.1 500 Server Error
< Set-Cookie: JSESSIONID=16vdiad119cxx1ladhnc9kkyfq;Path=/pc;Secure
< Connection: close
< Server: Jetty(9.3.5.v20151012)
<
* Closing connection #0

[Troy Rondeau]

Wayne,

 

I was able to get it to work with the below command:

 

curl -verbose -k -u "admin:admin" -X PUT "https://pcHostname:8182/pc/center/webservice/devices/deviceItemId/369/lifeCycleState/RETIRED"

 

I first went to the below URL in a browser to get the PC item id of a device to change (remember this is the PC id, NOT the id shown in Monitored Devices, that is the DA id of the device).

 

https://pcHostname:8182/pc/center/webservice/devices/

 

I also used -k instead of -insecure as it would not work to allow me to access the REST interface as I am using a self-signed certificate.

 

Troy

[thomas.w.burgett]

Thank you Troy.   Many hours spent trying to figure this out.

My issue was that I was using the GUI / Administration / monitored devices / "Details" tab - the "Item ID" shown on that page  (was my mistake in assuming)  IS NOT the same number as the device/ItemID number returned from the "GET" devices xml output.

Once I used the correct number, everything works just like the documentation says.

 

I owe you one.   Many Thanks!