httpRouting.reasonCode = {Integer} "-5"

[Edward Lokiec]

On a Route via HTTP assertion the below reason code is return which by help documentation states:

Undefined

An unknown type of error has occurred (for example, an invalid response).

 

• httpRouting.reasonCode = {Integer} "-5"

Is there anything that can be done to help determine the root cause of the error?

Edward Lokiec
Telephone: [phone]
E-mail Address:  [e-mail]

 

 

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[Deactivated User]

Also check if the URL if derived has query parameters encoded. You usually get url invalid error but you can check for this

Can you hit the endpoint directly with the same details provided by Gateway. Look for variable output. Set option in http routing. and then look for variables

1. ${response.http.allheadervalues}
2. ${response.mainpart}

Finally look in you backend logs you might get some exception

------------------------------
Pre-Sales Consultant
CA Southern Africa
------------------------------

[Philippe Brand]

Hi,

Extracted from one of our API which handle all HTTP routing errors:

[Adarsh Shetty]

Hello,

If you search for the url to which youa re routing to in ssg logs, you will find the root cause.
Generally, you see this httpRouting.reasonCode = {Integer} "-5" when the gateway doesn't trust the certificate of the url or if the connection is getting reset by the url.

Thanks,
Adarsh

[Marlos Chida]

When I get -5 errors in route assertion most of the times the issue is an invalid SSL Certificate ("invalid" meaning "not trusted"). I  then go on and install the Root CA (and intermediate  certificates if necessary) or the SSL Certificate (if self-signed)  of the destination host as trusted in my Gateway (Tasks -> Certificates, Keys and Secrets -> Manage  Certificates) and the problem is solved.

  This could be your issue.

Regards,

Marlos Chida