ESP dSeries Workload Automation

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When I create and save a new user in the Desktop Client of ESP DSeries

  • 1.  When I create and save a new user in the Desktop Client of ESP DSeries

    Posted Dec 15, 2024 03:09 AM

    Hi members.

    When I create and save a new user in the Desktop Client of ESP DSeries Workflow Automation, the following phenomenon appear.
    1) WebClient Service is restarted.
    2) In the Desktop Client, the agent currently connected is disconnected in red and then connected again. (The actual agent has not been restarted)

    Does anyone know why this phenomenon occurs?

    Thanks in advanced.

    WG



  • 2.  RE: When I create and save a new user in the Desktop Client of ESP DSeries

    Broadcom Employee
    Posted Jan 02, 2025 03:34 AM

    Generally there should not be any problems like above. Can you please raise a support ticket. We will need to analyze logs to determine the cause.