VPShellRes.dll could not be found

[Carlson Yang]

My server has a server 2019 system installed, I installed Symantec SEP under Administraot user and everything is fine, but when I switch to domain user login, the icon of SEP is not displayed on the taskbar, and I right-click on any folder and an error is reported.

[Fahim Habib]

It sounds like there might be a permissions issue. Try running Symantec SEP as an administrator under the domain user login or adjusting the permissions for the domain user to ensure proper access to Symantec SEP files and settings.

[Timucin Avsar]

Any news?

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[Daniele_Palumbo]

Indicates that the user account lacks the necessary permissions to access Symantec Endpoint Protection (SEP) library files or that specific registry keys are missing for that user profile. Because it works fine for the administrator but fails for domain users, it is likely a permissions or profile-specific integration issue.  

Verify Permissions for Domain UsersEnsure that domain users have Read & Execute permissions to the Symantec installation folder.Navigate to: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Right-click the folder, select Properties, and go to the Security tab.  Ensure the Domain Users group (or the specific user) has "Read & Execute" permissions

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