Layer7 API Management

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  • 1.  Unable to get a Layer 7 API Gateway trial version

    Posted Jun 09, 2023 04:33 PM

    Hi,

    For an R&D i was looking to get a trial version of Layer 7 Api Gateway license.However on mailing the email ids mentioned in this thread viz., https://community.broadcom.com/communities/community-home/digestviewer/viewthread?MID=740998 they were returned stating that those dont exist anymore.

    Unable to find out way in support portal to specify this option.Is there any way to get the license?

    Regards,

    Sandeep



  • 2.  RE: Unable to get a Layer 7 API Gateway trial version

    Broadcom Employee
    Posted Jun 20, 2023 12:19 PM

    Hi Sandeep :

    this are the options available to obtain a API Gateway license. Requires a login
    Download or renew license keys for Broadcom, CA, and Symantec products

    https://knowledge.broadcom.com/external/article?articleId=145804

    Or 

    To request a new license file, please follow the steps below:

    1. Collect the Mac address of the machine where you will be installing the Enterprise Dashboard.
      2. Identify the name and email address to send the license file.
      3. Contact the Customer Assistance Team to request a new license in one of the following ways:
      a) Call the Customer Care Hotline at (800) 225-5224. 
      b) Select Option 2, Customer Care.
      c) Select Option 1, License Keys.
      d) Fill out a Generic Customer Care Web Form online:
      e) Fill out the Customer Care form.
      f) Select CA Licensing as your request type.
      4. Go to CA Support.
      5. Click Sign In and enter your credentials.
      6. Click Case Management.
      7. Select Licensing in the Product field.
      8. Complete the rest of the form and click Submit.
      9. The Customer Assistance Team will create a new license file (License.xml) and send it to the email address identified in step 2.
      10. You can download APIM Solutions directly from the Download Management section of the CA/Broadcom support Site.

    let me know if helps

    thanks