DX Unified Infrastructure Management

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  • 1.  unabl to receives emails from the SMTP server for different email ID's , i am unable to login to the Dr nimbus

    Posted Sep 09, 2024 03:14 AM

    Hi Team,

    I have successfully configured the SMTP server and established two email accounts to receive various alarms. I have set up different probe alarms to ensure that notifications are sent from distinct email addresses. While I am able to receive alarms using one email account, I am encountering issues with the second account, as I am not receiving any emails. I would appreciate your assistance in creating separate probes for different alarms associated with each email address.

    Dr nimbus login issue 

    i tried login in IM and OC using the credentials i am able to login, i tried same id and password for the Dr nimbus its not working .



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    Thanks & Regards,
    Puneeth Kumar M
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  • 2.  RE: unabl to receives emails from the SMTP server for different email ID's , i am unable to login to the Dr nimbus

    Posted Sep 09, 2024 12:40 PM
    Regarding the Dr Nimbus login.... Trying to launch and login to Dr Nimbus
    on it's own has always produced the login error. I have found that you must
    launch and log into IM first, then launch Dr Nimbus, then you are
    automatically logged in.




  • 3.  RE: unabl to receives emails from the SMTP server for different email ID's , i am unable to login to the Dr nimbus

    Posted Sep 10, 2024 12:22 AM

    Hi Jim,

    I tried login first IM and tried login Dr Nimbus but still i am unable to login. Please find the screen shots for your references.




  • 4.  RE: unabl to receives emails from the SMTP server for different email ID's , i am unable to login to the Dr nimbus

    Posted Sep 10, 2024 11:23 AM
    I have never had that problem in the past. When I am logged into IM as
    'administrator' and then launch Dr Nimbus (same server) I have never been
    prompted for credentials. The login session ID has always carried over.
    You may need to open a support case.