UIMAPI doesn't write create alarm to UIMAPI log

[Thierry Nyonga]

when I do a create command using put methods to the uimapi it is not writing the action to the uimapi log under the wasp folder.

the log is level 5.

I can see other commands like get alarm or even invisible or visible and even ack command but not the create.

What may be causing the issue?

the commands are not very detailed even when the log is level 5.

[Stephen Danseglio]

Hi Thierry,

First make sure you have the correct version of the UIMAPI installed for the version of DX UIM CU you are currently running on your OC.

On the Operator Console (OC) file system, navigate to:

C:\Program Files (x86)\Nimsoft\probes\service\wasp\conf\

Search for and set 'info' to debug in uimapi_log4j2.xml

Deactivate wasp.

Wait for port and PID to drop.

Activate wasp.

(or you can just stop and start the uimapi webapp using the wasp GUI).

Best Regards,
Steve

------------------------------
Steve Danseglio
Senior Principal Support Engineer (Technical Support Engineer 5)
Broadcom Software-IMS Division
UIM Certified Expert
KCSv6 Practices Certified
Certified Customer Success Manager (CCSM) Level 1
------------------------------

[Thierry Nyonga]

I checked everything the version and performed the steps you shared, still the event of creating alarms using the uimapi is not written to the log.

[Stephen Danseglio]

In that case this may be a defect, so please open a support case so we can troubleshoot it, test it and raise a defect to get a fix.

Thanks,
Steve

------------------------------
Steve Danseglio
Senior Principal Support Engineer (Technical Support Engineer 5)
Broadcom Software-IMS Division
UIM Certified Expert
KCSv6 Practices Certified
Certified Customer Success Manager (CCSM) Level 1
------------------------------

[Stephen Danseglio]

Did you set it in the 2 sections?

<!-- Logger Levels: all, trace, debug, info, warn, error, fatal, off -->
    <Loggers>
        <Root level="debug" additivity="false">
            <AppenderRef ref="ProbeFile"/>
        </Root>
        <Logger name="com.ca.uimapi" level="debug" additivity="false">
            <AppenderRef ref="ProbeFile"/>
        </Logger>

etc

etc

------------------------------
Steve Danseglio
Senior Principal Support Engineer (Technical Support Engineer 5)
Broadcom Software-IMS Division
UIM Certified Expert
KCSv6 Practices Certified
Certified Customer Success Manager (CCSM) Level 1
------------------------------

[Stephen Danseglio]

I just tested this in DX UIM 23.4 CU3, after making sure the debug string was entered in the root and logger sections and cycling wasp.

The uimapi log shows createalarm failures, but does not add an entry into the uimapi.log when the alarm was created successfully. In my test case it generated a 204 code which is a success, not an error.

You could also use GET alarms for confirmation.

Steve

------------------------------
Steve Danseglio
Senior Principal Support Engineer (Technical Support Engineer 5)
Broadcom Software-IMS Division
UIM Certified Expert
KCSv6 Practices Certified
Certified Customer Success Manager (CCSM) Level 1
------------------------------

[Stephen Danseglio]

One of my comrades was testing this as well - here is an example of the 204 code I mentioned I received:

2025-06-12 16:21:51.034 [http-nio-80-exec-3]  DEBUG org.springframework.core.log.LogFormatUtils:traceDebug:120 servlet.DispatcherServlet - POST "/uimapi/alarms/create", parameters={}
2025-06-12 16:21:51.035 [http-nio-80-exec-3]  DEBUG org.springframework.web.servlet.handler.AbstractHandlerMapping:getHandler:523 annotation.RequestMappingHandlerMapping - Mapped to com.ca.uimapi.services.controller.AlarmResource#createAlarm(Alarm)
2025-06-12 16:21:51.254 [http-nio-80-exec-3]  DEBUG org.springframework.core.log.LogFormatUtils:traceDebug:120 annotation.RequestResponseBodyMethodProcessor - Read "application/json" to [Alarm [id=null, level=5, prevLevel=null, hostname=null, source=null, timeOrigin=null, timeArrival=nu (truncated)...]
2025-06-12 16:21:51.853 [http-nio-80-exec-3]  DEBUG org.springframework.web.servlet.mvc.method.annotation.AbstractMessageConverterMethodProcessor:writeWithMessageConverters:268 annotation.HttpEntityMethodProcessor - Using 'application/xml', given [application/xml] and supported [application/xml]
2025-06-12 16:21:51.856 [http-nio-80-exec-3]  DEBUG org.springframework.web.servlet.FrameworkServlet:logResult:1131 servlet.DispatcherServlet - Completed 204 NO_CONTENT

------------------------------
Steve Danseglio
Senior Principal Support Engineer (Technical Support Engineer 5)
Broadcom Software-IMS Division
UIM Certified Expert
KCSv6 Practices Certified
Certified Customer Success Manager (CCSM) Level 1
------------------------------