Symantec Endpoint Protection 14.3 (RU6)

[Gerard Mackey]

Good Morning,

The link to  manually download definitions for Symantec Endpoint Protection 14.3 RU6 is not working today.

It displays an "Error 404 - Object not found" message when the download links are clicked, as shown below.

This message is displayed on nearly all the links clicked from the Broadcom.com homepage.

Thanks,

Gerard

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[Russ_V]

Hi Gerard, 

Thanks for using the Broadcom Community! 

To better assist you with your issue kindly share the link that you were trying to access when you got this error.

Thanks,

Russ_V

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[Russ_V]

Hello again Gerard, 

Thanks for your patience.  We are currently looking into that issue.  Once I have an update I'll let you know. 

Best,

Russ_V

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[Gerard Mackey]

Thanks Russ_V,

Also the following links have the same error.

https://definitions.symantec.com/defs/ips/20250620-071-IPS_IU_SEP_14.3_RU6_x64.jdb

https://definitions.symantec.com/defs/sonar/20250619-001-SONAR_IU_SEP_14_3_RU6_x64.jdb

https://definitions.symantec.com/defs/sonar/20250619-001-SONAR_IU_SEP_14_3_RU6_x64.exe

Kind Regards,

Gerard

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[Gerard Mackey]

Good Evening,

There are multiple links with the same error but here is one of them

https://definitions.symantec.com/defs/20250623-020-core15sdssepv5i64.exe

Thanks

Gerard

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[Duane Jakoby]

Hi Russ_V,

I am having the same problem as Gerard.  This is happening for all definitions that I try to download from the following:  Virus Definitions & Security Updates. This includes File Based Protection Definitions, Network-Based Protection (IPS), and Behavior-Based Protection, for both .exe and .jdb definition downloads.  Here is an example of one of the .jdb sites:  https://definitions.symantec.com/defs/jdb/core15sds/vd6dae14core15sdsn64.jdb

Hopefully that helps, but sure could use some assistance with the definitions.

Thanks,

Duane

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[Russ_V]

Hi Duane, 

Thanks for your response. 

We have released a fix into Production and this has resolved the issue. 

To validate, please download the latest defs available. 

Please let me know if you see this reoccur in the future. 

Thanks,

Russ_V

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[Duane Jakoby]

Thanks Russ_V!

Yes, I was able to download the definitions yesterday.  Appreciate your help in getting it resolved and letting us know.

Thanks again,

Duane

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