Endpoint Detection and Response (EDR)

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  • 1.  Symantec Endpoint Detection and Response idle timeout

    Posted Mar 14, 2025 04:38 AM
    Hello,
     
    I would like to know if there is an existing configuration option for setting an idle timeout in Symantec Endpoint Detection and Response (EDR-4.10). Specifically, I am looking for a way to define an automatic session timeout or screen inactivity timeout for users logged into the management console.
     
    Thanks!


  • 2.  RE: Symantec Endpoint Detection and Response idle timeout

    Broadcom Employee
    Posted Mar 20, 2025 11:36 AM

    Hi Muhammet, 

    Thanks for using the Broadcom Community!

    Unfortunately, there is no option available to increase the session timeout, see this kb for more information: 
    https://knowledge.broadcom.com/external/article/222362/session-timeout-setting-for-cli-and-web.html

    I hope this helps! 

    Best,

    Russ_V




  • 3.  RE: Symantec Endpoint Detection and Response idle timeout

    Posted Apr 02, 2025 08:05 AM

    Thank you, Russ_V.

    Best regards,




  • 4.  RE: Symantec Endpoint Detection and Response idle timeout

    Broadcom Employee
    Posted Apr 01, 2025 10:44 AM

    Hi Muhammet,

    At the moment it is not possible to modify the default user session timeout value. This could be considered as a future feature enhancement that you could submit through your Symantec partner via their local Catalyst partner.

    regards,

    Gavin




  • 5.  RE: Symantec Endpoint Detection and Response idle timeout

    Posted Apr 02, 2025 08:04 AM

    Thank you, Gavin.

    Best regards,