Symantec Access Management

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  • 1.  SMSESSION cookie update

    Posted Aug 23, 2024 11:24 AM

    Hi all, I have a slight tricky question.

    Customer has a domain  protected by siteminder. Customer ha put up a java application that is triggered when a user send a request to a protected page. this application is a timer that pops up a window on which the user click a button to have the session refreshed so teh idle timeout can be reset.

    When the user clicks the button on the window a call to a siteminder protected URL is made.

    The problem is that when this URL is called the session cookie is not updated.

    On the logs I see that siteminder intercepts the call, detects a valid session and so authorizes the user, but I expected the session cookie to be updated.

    What can be the cause?

    Regards

    Flavio