Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

[Madhu Sudhan Gajavalli]

Our AE of V21  is installed in Linux server.

so we would like monitor/control all our process/ agents through graphical interface.

As our Architecture is based out inLinux server, is there any way/possibility can we  install Service Manager/dialog in a local system or in an dedicated windows server 

or an 3rd party application where we can control/access all our server process and agents through graphical interface ?

Thanks in Advance!!!

[Frank Muffke]

Hi

yes thats possible.

You can run your SMGR Dialog from any WIN PC - using IP or Name from Linux server and SMGR Port - which is in the same network.

cheer,s Wolfgang

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Support Info:
if you are using one of the latest version of UC4 / AWA / One Automation please get in contact with Support to open a ticket.
Otherwise update/upgrade your system and check if the problem still exists.
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[Madhu Sudhan Gajavalli]

Hi, Thanks for your reply,

I have installed SM dialog in windows locally, i am able to connect some of the linux servers and its working fine, but when i tried to connect some other linux servers, SM dialog is not responding.

but all the servers were in same network!!!

[Markus Embacher]

Hi,

per default the ServiceManager is listening on port 8871. Make sure that port is reachable.

Regards, Markus

[Tim Schmelzer]

Hello, I'm also interested in dealing with the processes in exactly this way. What exactly should the entry in the uc4.smd look like?

Regards Tim

[Markus Embacher]

The port needs to be defined in ucybsmgr.ini with parameter port=

https://docs.automic.com/documentation/webhelp/german/ALL/components/DOCU/21.0.8/Automic%20Automation%20Guides/Content/AWA/Admin/inifiles/admin_ini_servicemanager.htm?Highlight=port

[Tim Schmelzer]

Ok, and the .smd to see the WPs and CPs?

[Markus Embacher]

Yes, smd stands for "service manager definitions". It holds the definitions of all the defined Services. That could be AE processes like JCP, WP, REST, JWP or Agents. It can also be used to start the AWI.

[Tim Schmelzer]

:-) Ok, I know that, I just don't know how the .smd has to be filled so that I can see the processes displayed in the service manager GUI.

[Markus Embacher]

Can you send a screenshot of your ServiceManager Dialog? Any error message? In general a few prerequisites are necessary:

*) port reachable
*) CAPKI installed (not mandatory, but recommended)
*) ServiceManager process started and listening on the port (you can double check that by looking at it's log file

Regards, Markus

[Tim Schmelzer]

Ok, first of all thanks for the help. And then maybe in advance, I don't get an error. I would like to know how I can display all my AE processes (WPs and CPs) in the ServiceManager dialog. My .smd is still empty except for the agent. And I don't know what exactly I have to enter in the .smd so that I can see the processes. Our AE also runs on Unix and I would like to use the Service Manager GUI on Windows. Ports are ok. 

[Michael Dolinek]

Hi @Tim Schmelzer

here is a link to the documentation as a starting point: https://docs.automic.com/documentation/webhelp/english/ALL/components/DOCU/21.0.8/Automic%20Automation%20Guides/Content/ServiceManager/ServiceManager_Configuration.htm?tocpath=Reference%7CConfiguration%20(INI)%20Files%7CServiceManager%20Configuration%7C_____0

Michael

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Michael K. Dolinek

Engineering Program Manager | Agile Operation Division
Broadcom Software
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[Tim Schmelzer]

This describes how you can use the SMGR to define and create services.

However, the processes are handled on our Unix side.

Is there also a way to just see/monitor the existing processes with the SMGR?

[Markus Embacher]

The ServiceManager Dialog can only display the processes if they have been started by the ServiceManager

[Tim Schmelzer]

Ok, then everything is clear.

Many thanks for the help.

[Madhu Sudhan Gajavalli]

Hi, 

i checked telnet is working to that server on port 8871 from my desktop!

but when I opened SMD from my desktop and select that particular server , then SMD is not responding.

but SMD is working for other servers, i can see the agents.

what might be issue or how to check logs for this issue ?

[Christoph Rekers]

Deos it work if you enter the port number (like so):

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Automic AE Consultant and Trainer since 2000
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[Madhu Sudhan Gajavalli]

I have given ip address and port, even tough its not working