Symantec PGP Encryption

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  • 1.  SEE 12 and Windows 11 23H2 not registering token users

    Posted Jul 26, 2024 09:30 AM

    Hello.

    I'm testing out Windows 11 23H2 with SEE 12 and smartcards (tokens).  Everything seems to work correctly except that it doesn't automatically register token users.  If I manually do it from the command line it works fine.

    Any ideas?

    Thanks!!

    Mark Housler

    mhousler@nassconorfolk.com



    ------------------------------
    Best regards!

    Mark Housler
    Help Desk Manager
    GD NASSCO-Norfolk
    mhousler@nassconorfolk.com
    ------------------------------


  • 2.  RE: SEE 12 and Windows 11 23H2 not registering token users

    Broadcom Employee
    Posted Jul 26, 2024 09:46 AM

    Hi Mark,
    Are you able to submit a support case so that we can troubleshoot with you further:

    https://knowledge.broadcom.com/external/article/209191

    We would love to work with you on that.

    Thanks!



    ------------------------------
    Global Support Lead, Encryption
    BRCM
    ------------------------------



  • 3.  RE: SEE 12 and Windows 11 23H2 not registering token users

    Posted Jul 26, 2024 09:54 AM

    I don't have a support login.  My company does but I'd have to submit this question to them so that they can submit it to you.



    ------------------------------
    Best regards!

    Mark Housler
    Help Desk Manager
    GD NASSCO-Norfolk
    mhousler@nassconorfolk.com
    ------------------------------



  • 4.  RE: SEE 12 and Windows 11 23H2 not registering token users

    Broadcom Employee
    Posted Jul 26, 2024 09:56 AM

    That would be perfect, and you can reference this forum post when you do, and I'm happy to assist you on that. 

    They can usually include you in the thread during our sessions.



    ------------------------------
    Global Support Lead, Encryption
    BRCM
    ------------------------------



  • 5.  RE: SEE 12 and Windows 11 23H2 not registering token users

    Posted Jul 26, 2024 10:15 AM

    That'll take a while, I was hoping to just get some ideas.  

    Thanks.



    ------------------------------
    Best regards!

    Mark Housler
    Help Desk Manager
    GD NASSCO-Norfolk
    mhousler@nassconorfolk.com
    ------------------------------