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SDM - Auto Fill the group field when the affected_service field is populated.

  • 1.  SDM - Auto Fill the group field when the affected_service field is populated.

    Posted 26 days ago

    Hello Everyone,

    Hope everyone is well!

    request assitance / guidance on what/where to update (e.g., htmpl, js etc) in order to auto fill the group field when the affected_service field is populated  (e.g., onblur) when opening an Incident Ticket.  The aforementioned affected service field (nr) contains the associated group info which is under the support_contact2_uuid SREL -> cnt.id attribute.

    thank you very much.

    Best regards,

    ken