Great. Thanks Pat!
Original Message:
Sent: 6/10/2025 10:04:00 AM
From: Pat Richards
Subject: RE: Replacing remote agent error
checking my notes i can see we had a similar message reported after introducing a new agent into the setup
ErrorMsg: AwE-9999 Internal error (08/02/2023, 18:35)
Details: OCIEXORAPR01N02 activeUsage -1
the issue was resolved by restarting the automation engine
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Cheers
Pat
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Original Message:
Sent: Jun 10, 2025 08:29 AM
From: James Mitchell
Subject: Replacing remote agent error
In the RmiServer log there is some sort of wierd counter and if i add the new agent while other agents are RUNNING it throws an error:
RmiServer2506100706.log:07:25:18.924 rfp0: .JobStarter: activeUsage agent APPMANP 3
RmiServer2506100706.log:07:25:20.971 rfp0: .JobStarter: activeUsage agent APPMANP 2
RmiServer2506100706.log:07:25:32.362 rfp0: .JobStarter: activeUsage agent APPMANP 1
RmiServer2506100706.log:07:25:44.971 rfp0: .JobStarter: activeUsage agent APPMANP 0
RmiServer2506100706.log:07:26:01.58 rfp0: .JobStarter: activeUsage agent APPMANP 1
RmiServer2506100706.log:07:26:01.58 rfp0: .JobStarter: activeUsage agent APPMANP 2
RmiServer2506100706.log:07:26:01.78 rfp0: .JobStarter: activeUsage agent PROD 1
RmiServer2506100706.log:07:26:04.364 rfp0: .JobStarter: activeUsage agent APPMANP 1
RmiServer2506100706.log:07:26:05.452 rfp0: .JobStarter: activeUsage agent PROD 0
RmiServer2506100706.log:07:26:05.465 rfp0: .JobStarter: activeUsage agent PROD 1
RmiServer2506100706.log:07:26:12.684 rfp0: .JobStarter: activeUsage agent PROD 0
RmiServer2506100706.log:07:26:14.741 rfp0: .JobStarter: activeUsage agent PROD 1
RmiServer2506100706.log:07:26:22.219 rfp0: .JobStarter: activeUsage agent APPMANP 0
RmiServer2506100706.log:07:27:02.108 rfp0: .JobStarter: activeUsage agent PROD 2
RmiServer2506100706.log:07:27:02.108 rfp0: .JobStarter: activeUsage agent APPMANP 1
RmiServer2506100706.log:07:27:02.109 rfp0: .JobStarter: activeUsage agent APPMANP 2
RmiServer2506100706.log:07:27:05.419 rfp0: .JobStarter: activeUsage agent APPMANP 1
RmiServer2506100706.log:07:27:06.444 rfp0: .JobStarter: activeUsage agent PROD 1
RmiServer2506100706.log:07:27:08.492 rfp0: .JobStarter: activeUsage agent MCSQL-PRD00 -1
RmiServer2506100706.log:07:29:23.211 rfp0: .JobStarter: activeUsage agent APPMANP 0
RmiServer2506100706.log:07:30:01.45 rfp0: .JobStarter: activeUsage agent APPMANP 1
RmiServer2506100706.log:07:30:01.45 rfp0: .JobStarter: activeUsage agent APPMANP 2
RmiServer2506100706.log:07:30:01.47 rfp0: .JobStarter: activeUsage agent APPMANP 3
RmiServer2506100706.log:07:30:01.326 rfp0: .JobStarter: activeUsage agent APPMANP 4
RmiServer2506100706.log:07:30:01.372 rfp0: .JobStarter: activeUsage agent PROD 1
RmiServer2506100706.log:07:30:01.378 rfp0: .JobStarter: activeUsage agent PROD 2
RmiServer2506100706.log:07:30:01.382 rfp0: .JobStarter: activeUsage agent PROCMON-PRD00 1
RmiServer2506100706.log:07:30:02.455 rfp0: .JobStarter: activeUsage agent PROD 3
RmiServer2506100706.log:07:30:02.462 rfp0: .JobStarter: activeUsage agent APPMANP 5
RmiServer2506100706.log:07:30:02.462 rfp0: .JobStarter: activeUsage agent APPMANP 6
RmiServer2506100706.log:07:30:02.462 rfp0: .JobStarter: activeUsage agent APPMANP 7
Original Message:
Sent: Jun 10, 2025 08:02 AM
From: Pat Richards
Subject: Replacing remote agent error
at v9.5 i'm not aware of any configuration setting that defines the licensed engine &/or agent counts
prior to v9.3 there used to be a keyfile.ini that limited agent counts, but not anymore
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Cheers
Pat
Original Message:
Sent: Jun 10, 2025 07:31 AM
From: James Mitchell
Subject: Replacing remote agent error
Version 9.5, got the new remote agent to start. Like you mention might be a sequence thing but now I got that
ErrorMsg: AwE-9999 Internal error (6/9/25 3:54 PM)
Details: AGENT activeUsage -1
For a different agent? I think this might be a licensed agent count exceeded warning?
Original Message:
Sent: Jun 10, 2025 03:30 AM
From: Pat Richards
Subject: Replacing remote agent error
what version of ApplicationsManager are you running ?
'AwE-5126 Agent validation error' typically occurs when remote agent processes are started but the agent is set as inactive in the automation engine.
I'm less certain of the 'AGENT activeUsage -1' message, but I think that gets thrown when 2 remote agents are setup with the same IP address
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Cheers
Pat
Original Message:
Sent: Jun 09, 2025 04:11 PM
From: James Mitchell
Subject: Replacing remote agent error
This error too:
ErrorMsg: AwE-5126 Agent validation error (6/9/25 4:07 PM)
Details: AGENT server.domain.edu/xxx.xxx.x.x 6021
AGENT server.domain.edu/xxx.xxx.x.xxx 6021
Original Message:
Sent: Jun 09, 2025 04:01 PM
From: James Mitchell
Subject: Replacing remote agent error
ErrorMsg: AwE-9999 Internal error (6/9/25 3:54 PM)
Details: AGENT activeUsage -1
Trying to setup new agent so I can do the bulk change but get this error? Is this a license error?
thanks,
Jim