Process names not properly handled, with non ASCII character

[Lutz Mader]

Hello,

I try to use some Harvest commands like hpp and hdp with an additional process name,
this works well in a Windows environment but it does not in a Linux environment.

Unfortunately the process name is "Rückgabe-an-Entwicklung" with an "ü" (ü or u-Umlaut, this is character 0xfc or \0374 in Windows, CP850).

In a Windows environment, everything works as expected.

hdp VSCSERVER-1.97.2.000000 -b scm.intern -en WebSphere -st Abnahme -pn "Rückgabe-an-Entwicklung" -usr xxxx -pw ****
I00060040: New connection with Broker scm.intern  established.
I00020018: The package VSCSERVER-1.97.2.000000  has been demoted to Entwicklung .
I00020015: The process execution completed successfully. The package count is: 1 .
I00020133: ci_change: 'WebSphere', '0', 'VSCSERVER-1.97.2.000000' .
I00020133: ci_pruefen: 'WebSphere', 'VSCSERVER-1.97.2.000000' .
I00060052: Paket CI aktualisieren  execution was successful.

But in a Linux environment I got an error.

I00060040: New connection with Broker scm.intern  established.
State has no such Demote Process or has no execute access.

I tried to use LANG with C, de_DE, en_US, de_DE.ISO8859-1, de_DE.UTF-8 in the Linux environment,
but Harvest does not accept the process name.

Any idea how to use the process name in a Linux environment?

In a Windows environment everything works well.

Thanks for any suggestion,
Lutz

p.s.

A change of the process name is not an option, sorry.

And process names with ASCII character only are useable in Windows and Linux.

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[Britta Hoffner]

Hi Lutz, which Harvest release are you using and what is your Linux platform ? We have a customer running 14.5 on Windows and needed fixes for this Umlaut Character Problem with German Language. https://support.broadcom.com/web/ecx/solutiondetails?aparNo=99112094&os=WINDOWS-ALL

I'm not sure if it covers Umlaut Character Problems for the Harvest commands as well.

Britta Hoffner

Fujitsu Germany GmbH

[Lutz Mader]

Hello,

the used Harvest SCM Version is 14.5.0.45 and Linux is SLE 15 (a SuSE Linux).

Lutz

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[Britta Hoffner]

Hello,

so there are no fixes installed here ?

Britta

[Britta Hoffner]

You may have to open a Broadcom Support Case for your problem.

Britta

[Lutz Mader]

Hello,
the character problem is fixed, the problem is/was, I can't get the proper character.
Unfortunately, I used the echo command to check the used process name,
but echo does not show the right data, because the echo/terminal convert the output string but the command line does not.

I use something like the following, to get the right character, and I switch to LANG C.

export LANG=C
export PROC=$(printf 'R\374ckgabe-an-Entwicklung') 
echo $PROC
R▒ckgabe-an-Entwicklung

hdp VSCSERVER-1.97.2.000000 -b scm.intern -en WebSphere -st Abnahme -pn $PROC -usr xxxx -pw ****
I00060040: New connection with Broker scm.intern  established.
I00020018: The package VSCSERVER-1.97.2.000000  has been demoted to Entwicklung .
I00020015: The process execution completed successfully. The package count is: 1 .
I00020133: ci_change: 'WebSphere', '0', 'VSCSERVER-1.97.2.000000' .
I00020133: ci_pruefen: 'WebSphere', 'VSCSERVER-1.97.2.000000' .
I00060052: Paket CI aktualisieren  execution was successful.
hdp has been executed successfully.

Log story short, it is a good idea to avoid some character, the ASCII characters are easy to handle only.

Nice to see,
have a nice weekend,
Lutz

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[Britta Hoffner]

Good to hear it is fixed. Thanks for the information. 

Have a nice weekend too !

Britta