DX Application Performance Management

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  • 1.  Password Reset for user

    Posted Aug 28, 2023 04:29 AM

    Hi Team,

    Could you please share the documentation for creating a new user & resetting password for DXP 20.3 APM ?

    I am relatively new to this forum, please excuse my ignorance if it is already mentioned anywhere else.

    Thank you,

    Aush



  • 2.  RE: Password Reset for user

    Broadcom Employee
    Posted Nov 08, 2023 04:19 PM
    Edited by Haruhiko Davis Nov 08, 2023 04:34 PM

    It's self-service if using the local user configuration. There's a link to request a password reset on the login page.

    A tenant admin can also reset users when using local user configuration.

    If connected via SAML, then the user would need to request a password reset from your domain/LDAP administrators.



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    Hiko Davis
    Solution Engineer
    IMS Division | Broadcom
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    Original Message


  • 3.  RE: Password Reset for user

    Broadcom Employee
    Posted Nov 08, 2023 04:24 PM

    If you need to reset the masteradmin account, please go to the support portal and look for KB Article 206620.



    ------------------------------
    Hiko Davis
    Solution Engineer
    IMS Division | Broadcom
    ------------------------------

    Original Message


  • 4.  RE: Password Reset for user

    Broadcom Employee
    Posted Nov 09, 2023 12:09 PM

    https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-platform-on-premise/20-2/using/user-management.html



    ------------------------------
    Hiko Davis
    Solution Engineer
    IMS Division | Broadcom
    ------------------------------

    Original Message