Symantec Privileged Access Management

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  • 1.  PAM session timed out

    Posted Nov 08, 2024 10:35 AM

    Hi guys,

    We are currently experiencing an error where the PAM session terminates even though the user is actively using it. Thanks to a support case, the PAM_USR_SYNC patch was uploaded and everything worked fine for a while, but the error has reappeared and we don't know what caused it.


    Has anyone encountered the same type of error or know what might be causing it?

    Thanks.



  • 2.  RE: PAM session timed out

    Broadcom Employee
    Posted Nov 08, 2024 12:51 PM

    Hello, The PAM_USR_SYNC patch should not have any impact on users that are able to log on to PAM and start access sessions, it may have been a coincidence. There is one active case concerned with this error message. I suggest you also open a case with PAM Support.