Symantec Privileged Access Management

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  • 1.  PAM Client RDP Applet session exclusion from Windows Recall Snapshots

    Posted Aug 07, 2025 05:11 PM

    Hi Broadcom Team, any idea if there will be some work done around excluding PAM RDP Client Sessions from Windows Recall Snapshots? It appears that currently only Microsoft RDP clients are supported. Not sure if Microsoft is planning to make the code available to third parties. 

    Manage Recall for Windows clients

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    Thank you.

    Ryan Rutzen



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  • 2.  RE: PAM Client RDP Applet session exclusion from Windows Recall Snapshots

    Broadcom Employee
    Posted Aug 11, 2025 09:53 AM
    Edited by Joseph Fry Aug 11, 2025 11:40 AM

    Edited to clarify that this is a discussion of Windows Recall snapshotting/recording and not PAM Session recording.

    Ryan,

    Microsoft does provide instructions for developers about preventing Windows Recall snapshotting of application windows: https://learn.microsoft.com/en-us/windows/client-management/manage-recall#information-for-developers

    If this is something you would like to see considered for PAM applets, I recommend submitting an Idea using the link at the top of the communities page.

    Please note that you can always use a PAM service, or the newer "PAM gateway for RDP",  with the windows mstsc client which is excluded from Windows Recall snapshots by default.

    https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/privileged-access-manager/4-2-3/configure-policies-to-provision-user-access-to-devices-and-applications/configure-devices/set-up-access-to-a-target-device/create-tcp-udp-services-to-access-a-device/create-an-rdp-proxy-service-to-access-a-device.html

    https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/privileged-access-manager/4-2-3/standard-user-activities/access-windows-devices-using-the-pam-gateway-for-rdp.html

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