IT Management Suite

  • Private Community
 View Only

  • 1.  Old version of Java remain after patching is completed

    Posted Jul 30, 2025 05:03 AM

    Hi all,

    We have created patch for Java (vesion 8.0 update 451) and deploy to client machine. After patch is installed, we found that both the old version (version 8.0 update 441) and the new version (version 8.0 update 451) are installed on the machine. Previously, after the patch is installed, the old version of JRE is gone. We would like to know if there anything special for this patch and are there any workaround for this issue?

    Kindly advise.

    Thank you.

    Regards,

    Sukry



    -------------------------------------------


  • 2.  RE: Old version of Java remain after patching is completed

    Broadcom Employee
    Posted Aug 01, 2025 12:12 PM

    Hi Sukry.

    I don't see this behavior with 8u441 to 8u451 update but I believe I was able to reproduce it in 8u451 to 8u461 scenario. Checking with the content team regarding this.

    Best regards,
    Dmitri.

    -------------------------------------------

    Original Message


  • 3.  RE: Old version of Java remain after patching is completed

    Posted Aug 03, 2025 10:46 PM

    Hi @Dmitri Gornev,

    Good day to you.

    This is normal behavior or there some issue with Altiris?

    Kindly advise.

    Regards,

    Sukry

    -------------------------------------------

    Original Message


  • 4.  RE: Old version of Java remain after patching is completed

    Broadcom Employee
    Posted Aug 19, 2025 07:41 PM

    Hi Sukry,

    confirmed with the content team that older versions should be indeed uninstalled during update to a newer version - trying to troubleshoot what could cause a failure in old Java uninstallation.

    -------------------------------------------

    Original Message


  • 5.  RE: Old version of Java remain after patching is completed

    Broadcom Employee
    Posted Oct 15, 2025 11:16 AM

    Hi Sukry,

    I apologize for delay with this issue - spent a lot of time with content team trying to find the combination of Java products (tried 32 and 64 bit version of JRE7, JRE8, JSDK and so on) that may result in previous version of JRE not being uninstalled as expected but none of them resulted in reproduced issue in the controlled environment, updates were always installed and uninstalled successfully.

    Have you found steps and/or combination of products that lead to this issue being consistently reproducible?

    Comment on another problem that I saw in combination with this issue - if 8u451 version didn't get uninstalled as part of 8u461 version installation it could lead to 8u461 being reported as failed to installed. Confirmed that uninstallation of 8u451 version resolves incorrect detection of 8u461 version installation failure (8u461 version is correctly reported as successfully installed after this).

    -------------------------------------------

    Original Message