Symantec PGP Encryption

 View Only
  • 1.  Not able to manage File Share Encryption folder: don't have rights

    Posted Nov 07, 2022 04:23 PM
    Hi Team

    I got the following message trying to unencrypt a folder:

    "You are attempting to manage a File Share Encryption-protected file or folder , but you do not have rights to do so" 

    I have administrator rights but still having the same issue, thoughts? 

    Best Regards


  • 2.  RE: Not able to manage File Share Encryption folder: don't have rights

    Posted Jul 16, 2024 10:12 AM

    Hello Team,

    I've had this happen with the ADK key, has a solution been found to this issue?

    regards,




  • 3.  RE: Not able to manage File Share Encryption folder: don't have rights

    Broadcom Employee
    Posted Jul 16, 2024 12:11 PM

    You can go to the command line and run a --list command and see which roles you have for each key.  The subkey id of each key can help you pinpoint which keys have the admin role.

    The ADK Keypair needs to be in your keyring to manage shares as well.

    If you still need help, you can consult the command line guide, or feel free to reach out to support for further guidance if you run into any snags.



    ------------------------------
    Global Support Lead, Encryption
    BRCM
    ------------------------------