New install - InventoryRuleManagement/Agent/InventoryRuleService.svc HTTP status 404

[Ain Abdullah]

Apart from IIS, what else should I check to resolve this error?

 

Operation 'Direct: Head' failed. 

Url: HTTP://<NS>/Altiris/InventoryRuleManagement/Agent/InventoryRuleService.svc/?DataType=DataClassRules&DataClassGuid=%7B00000000-0000-0000-0000-000000000000%7D&Compress=true&Version=62 

Connection path: 1* - Direct: [NS] -> <NS> [IP:80] 

Connection id: 9575.9416 

Communication profile id: {CF5D9817-5DCC-4A35-A979-08EA01544D66} 

Throttling: 0 0 0 

Connecton stage: Server connect 

Error type: HTTP error 

Error code: HTTP status 404: The requested URL does not exist on the server or the server is down (0x8FA10194) 

Error note: 404 Not Found

Connection path id: ee d4 26 40 f5 7f 4d 8f 36 31 91 b6 02 7f 8a 53 9f 54 51 78

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Date: 24/09/2024 8:49:36 AM, Tick Count: 239714000 (2.18:35:14), Host Name: <NS>, Size: 961 B

Process: AeXNSAgent.exe (9416), Thread ID: 4784, Module: AeXNetComms.dll

Priority: 1, Source: NetworkOperation

 

IIS is started.

Regards,

Ain

[Igor Perevozchikov]

Good Morning Ain!

Please check this discussion about similar problem and try workaround in comments below
https://community.broadcom.com/symantecenterprise/communities/community-home/digestviewer/viewthread?GroupId=2815&MessageKey=518f7300-4d3d-4a18-8f9e-e13bac1258db&CommunityKey=ef59d715-7ea1-41c6-97f3-dd1bcc10d0c3&tab=digestviewer&ReturnUrl=%2fsymantecenterprise%2fcommunities%2fcommunity-home%2fdigestviewer%3fcommunitykey%3def59d715-7ea1-41c6-97f3-dd1bcc10d0c3%26tab%3ddigestviewer 

Best regards,
IP.